URGENT CARE HOSPITAL

Our urgent care veterinary support is available 7 days a week throughout the Kingston area.

Welcome to Downtown Animal Hospital

Urgent Care 7 Days a Week 

We provide urgent care services to the pets in our Kingston community every day of the week, including statutory holidays. We are available outside of your family veterinarian’s business hours over weeknights and weekends. Our urgent care services are booked on a first-come, first-served appointment basis to ensure we have the time and staff available to provide gold-standard care. 

We specialize in urgent care and life-saving procedures, providing immediate and critical care when your regular veterinarian is unavailable. Our on-site diagnostics include digital x-rays, ultrasounds and an in-house blood and urine laboratory for quick diagnosis and treatment.

We focus on stabilizing critical patients before beginning treatments or transferring them to a specialist if necessary. Additionally, we provide continued care and monitoring, following the treatment plan initiated by your family veterinarian. Our pain management services aim to alleviate pain and discomfort, ensuring your pet can heal effectively.

Please note, as of August 1st, 2024, we no longer provide non-urgent services such as vaccinations or spays and neuters. For general practice services, please contact our sister clinic, Princess Animal Hospital

When to Seek Immediate Care 

Emergencies can include: 

  • Toxin exposure 
  • Trauma from accidents (e.g., hit by car) 
  • Hyperthermia/hypothermia 
  • Respiratory distress 
  • Severe distress or unresponsiveness 

For symptoms such as these, or if you are unsure, contact us immediately. Our reception team will triage the symptoms and advise accordingly. 

IMPORTANT UPDATE

TRANSITION TO URGENT CARE ONLY

 

Starting August 1st, Downtown Animal Hospital will operate solely
as an Urgent Care (UC) clinic.

 

We will no longer be seeing General Practice (GP) appointments.

SCHEDULED APPOINTMENTS

 

Any scheduled appointments will be contacted to discuss transferring to Princess Animal Hospital. First-time visitors to Princess Animal Hospital will receive an additional benefit. Please contact us for more details.

 

Princess Animal Hospital is located at 1027 Bayridge Drive, Kingston, Ontario K7P 3B8, just a 15-minute drive from our location.

OUR NEW URGENT CARE HOURS

 

To accommodate a soft launch, our urgent care hours will be:

 

Thursday (Aug 1) and Friday (Aug 2): 10:00 AM - 10:00 PM

Saturday (Aug 3): 9:00 AM - 9:00 PM

Sunday (Aug 4): Closed

 

Starting August 5th, our full urgent care hours will be:

 

Monday to Friday: 8:00 AM - Midnight

Saturday and Sunday: 9:00 AM - 9:00 PM

Open during statutory holidays

FOOD AND MEDICATION PICK-UP

 

Food and medication pick-up will still be available. There may be longer wait times due to ordering changes. We encourage using our webstore, myVETstore.ca, for your convenience.

 

Our commitment to excellent care for your pets remains our top priority. If you have any questions or need further assistance, please contact us.

Payments & Financing

Payments & Financing

We have partnered with LendCare to provide you with the option to finance your pet’s healthcare.

Online Store

Online Store

We are happy to provide you with the option to browse and shop for your pet, all from the comfort of your own home!

Common Pet Emergencies

Common Pet Emergencies

Here are common urgent care issues we see. If your pet needs urgent care, please call us immediately.

What our clients are saying